We love to hear from you! The best way to reach us is via email, info@instaphysique.com. You may also call us at (916) 692-3263. Please note our customer service hours are Monday - Friday from 9:30am - 4:00pm. You may leave a message and all calls are returned within 24 hours. Messages left over the weekend will be returned on Monday.
Wear comfortable, form-fitting clothing that you can move in. For both safety and sanitary reasons, we require that you wear grip socks in all fitness classes. If you do not have grip socks, we do have various brands and styles available for purchase at the studio. Most clients like to bring a water bottle and sweat towel. We have reverse osmosis filtered water stations at both studio locations for you to refill!
Wear comfortable, form-fitting clothing that you can move in. For both safety and sanitary reasons, we require that you wear grip socks in all fitness classes. If you do not have grip socks, we do have various brands and styles available for purchase at the studio. Most clients like to bring a water bottle and sweat towel. We have reverse osmosis filtered water stations at both studio locations for you to refill!
Our Megaformer workout is designed to work your muscles to exhaustion, at which point you need to rest and recover. Unlike traditional workouts, ours is not a workout you need to do daily in order to see results! In fact, if this is your only form of fitness, we recommend taking 3-5 classes per week (max!) for the best results. By attending regularly, the connection that your mind has to your body will profoundly increase, your intensity will increase as you begin to master proper form and body mechanics, and you’ll be amazed at how quickly you’ll see results. Becasue our workout is so intense on your muscles, you will want to incorporate rest and recovery.
You will burn fat, increase flexibility and balance, jump-start your metabolism, strengthen your entire body and ultimately, be in the best shape of your life.
If you regularly practice another intense fitness regimen, taking our Megaformer class 1-2 days per week is a great form of cross-training!
Our Megaformer workout is designed to work your muscles to exhaustion, at which point you need to rest and recover. Unlike traditional workouts, ours is not a workout you need to do daily in order to see results! In fact, if this is your only form of fitness, we recommend taking 3-5 classes per week (max!) for the best results. By attending regularly, the connection that your mind has to your body will profoundly increase, your intensity will increase as you begin to master proper form and body mechanics, and you’ll be amazed at how quickly you’ll see results. Becasue our workout is so intense on your muscles, you will want to incorporate rest and recovery.
You will burn fat, increase flexibility and balance, jump-start your metabolism, strengthen your entire body and ultimately, be in the best shape of your life.
If you regularly practice another intense fitness regimen, taking our Megaformer class 1-2 days per week is a great form of cross-training!
We do offer private sessions, however our workout does not require you to start with a private session or even a beginner-level class. We believe in learning by doing – and our classes are designed to work for all levels in a personalized group setting. We offer a truly judgement-free and non-intimidating environment. Like with anything new, it takes around 5-8 classes to gain the comfort level associated with a better understanding of the workout, and we’re here to guide you through it.
You will need to arrive a minimum of 10 minutes early for your first class. Your coach will give you a tour of the machine before class starts and will also discuss any potential physical limitations you might have. You’ll receive a lot of personal attention during your workout. Modifications are possible for almost every exercise, to suit your current fitness level.
If you have a current injury, are recovering from surgery, or have other medical concerns – we may recommend starting with a private session. Feel free to chat with us to discuss.
We do offer private sessions, however our workout does not require you to start with a private session or even a beginner-level class. We believe in learning by doing – and our classes are designed to work for all levels in a personalized group setting. We offer a truly judgement-free and non-intimidating environment. Like with anything new, it takes around 5-8 classes to gain the comfort level associated with a better understanding of the workout, and we’re here to guide you through it.
You will need to arrive a minimum of 10 minutes early for your first class. Your coach will give you a tour of the machine before class starts and will also discuss any potential physical limitations you might have. You’ll receive a lot of personal attention during your workout. Modifications are possible for almost every exercise, to suit your current fitness level.
If you have a current injury, are recovering from surgery, or have other medical concerns – we may recommend starting with a private session. Feel free to chat with us to discuss.
Classes for the following week open for booking every Sunday at 12:00 PM.
We have small class sizes, which tend to fill up quickly; this booking window is designed to provide you the best opportunity to schedule your preferred times.
The best time to sign up for our fitness classes is on Sunday at 12:00 PM!
Classes for the following week open for booking every Sunday at 12:00 PM.
We have small class sizes, which tend to fill up quickly; this booking window is designed to provide you the best opportunity to schedule your preferred times.
The best time to sign up for our fitness classes is on Sunday at 12:00 PM!
Due to the limited number of spaces available in each session, we have 12 hour cancellation policy for group classes and all private sessions require a 24-hour cancellation notice. The policy is in place to encourage members to make schedule changes in a timely manner, and to ensure there are spots available as needed. When you reserve your space in the studio, keep in mind that you have now eliminated a spot on the schedule and classes fill up fast. Although we understand life happens, last minute schedule changes prevent others from having the opportunity to sign up. On a positive note, the cancellation policy does help to motivate you to stick to your scheduled workout!
THE DETAILS:
We have a 12 hour cancellation policy. If you wish to cancel a class, you must do so at least 12 hours before the class start time and the class will be credited back to your account. Classes must be cancelled through your online account or our app, and not by calling.
InstaPhysique has two types of cancellation charges, Late Cancel and No Show. For those on Unlimited membership options – a Late Cancel charge of $15 will occur if you cancel within 12 hours of a class start time. A No Show charge of $20 occurs when you are signed up for a class and do not attend. If you are using a class-count membership, or class package, you will los your credit by late canceling. Regardless of your package, you will be charged a $20 fee for no-showing, so please log in and cancel your class online or via the app.
Please cancel through your account online or through your app, and not by calling. If you have questions, please email us at info@instaphysique.com
CAN I SWITCH CLASSES?
If it is before 12 hours of the class start time, you can switch classes by cancelling the class that you are enrolled in and sign up for another class. If you realize you cannot make it to your class within the 12 hour window, classes cannot be switched without incurring the late cancellation penalty.
Please note all class sales are final. There are no refunds on class credits or memberships already purchased.
Due to the limited number of spaces available in each session, we have 12 hour cancellation policy for group classes and all private sessions require a 24-hour cancellation notice. The policy is in place to encourage members to make schedule changes in a timely manner, and to ensure there are spots available as needed. When you reserve your space in the studio, keep in mind that you have now eliminated a spot on the schedule and classes fill up fast. Although we understand life happens, last minute schedule changes prevent others from having the opportunity to sign up. On a positive note, the cancellation policy does help to motivate you to stick to your scheduled workout!
THE DETAILS:
We have a 12 hour cancellation policy. If you wish to cancel a class, you must do so at least 12 hours before the class start time and the class will be credited back to your account. Classes must be cancelled through your online account or our app, and not by calling.
InstaPhysique has two types of cancellation charges, Late Cancel and No Show. For those on Unlimited membership options – a Late Cancel charge of $15 will occur if you cancel within 12 hours of a class start time. A No Show charge of $20 occurs when you are signed up for a class and do not attend. If you are using a class-count membership, or class package, you will los your credit by late canceling. Regardless of your package, you will be charged a $20 fee for no-showing, so please log in and cancel your class online or via the app.
Please cancel through your account online or through your app, and not by calling. If you have questions, please email us at info@instaphysique.com
CAN I SWITCH CLASSES?
If it is before 12 hours of the class start time, you can switch classes by cancelling the class that you are enrolled in and sign up for another class. If you realize you cannot make it to your class within the 12 hour window, classes cannot be switched without incurring the late cancellation penalty.
Please note all class sales are final. There are no refunds on class credits or memberships already purchased.
IF YOU ARE A NEW CLIENT
We require all new clients to arrive 10 minutes early for their first class in order to receive a proper introduction to the Megaformer and the Coach. This is required for your safety reasons, as well as the overall class experience. If you do not arrive 10 minutes prior to the start of your first class, we will help to get you rescheduled. We thank you in advance for understanding!
IF YOU ARE A RETURNING CLIENT
If you are not a new client, it is recommended that you arrive no later than 5 minutes prior to the scheduled start time. We understand life happens, and you may arrive late for class. Please note that if you arrive more than 5 minutes after class has started, your spot may be given to a waitlisted client. We ask that, in general, you do not arrive more than 10 minutes late for a class (even if it is not waitlisted) as it can disrupt the class experience for others. If you arrive 10 minutes after the class has started, you may not be permitted into the class.
IF YOU ARE A NEW CLIENT
We require all new clients to arrive 10 minutes early for their first class in order to receive a proper introduction to the Megaformer and the Coach. This is required for your safety reasons, as well as the overall class experience. If you do not arrive 10 minutes prior to the start of your first class, we will help to get you rescheduled. We thank you in advance for understanding!
IF YOU ARE A RETURNING CLIENT
If you are not a new client, it is recommended that you arrive no later than 5 minutes prior to the scheduled start time. We understand life happens, and you may arrive late for class. Please note that if you arrive more than 5 minutes after class has started, your spot may be given to a waitlisted client. We ask that, in general, you do not arrive more than 10 minutes late for a class (even if it is not waitlisted) as it can disrupt the class experience for others. If you arrive 10 minutes after the class has started, you may not be permitted into the class.
Absolutely and we recommend doing this!
Adding yourself to the waitlist is the same as booking a class. You may do so by following the booking instructions on our live schedule.
Clients who sign up for the waitlist are automatically enrolled into the class they are waitlisted for as enrolled customers cancel their reservations.This happens automatically up until the 12 hour cancellation window, and the client is notified with an email.
Within 12 hours of the class, clients are not automatically enrolled as customers cancel reservations. As class time nears, be sure to check the schedule to see if a spot has opened.
Please remove yourself from the waitlist when the class time nears, if you can no longer attend. Putting yourself on a waitlist, uses up your class if you are on a class package or membership.
Thus, you cannot book multiple classes in one day. The system allows 1 class booking per person, per day.
Your class is returned to your account if they do not make it into the class, or when you remove yourself for the waitlist.
Important to note: if you have signed up for a waitlist and a spot has not opened online, you do have the option of coming to the studio to wait and see if there are any no-shows. We have a 5 minute rule - if the booked client has not arrived and 5 minutes has passed since class started, any waitlisted clients in the studio can be moved to that spot in the order of arrival.
Absolutely and we recommend doing this!
Adding yourself to the waitlist is the same as booking a class. You may do so by following the booking instructions on our live schedule.
Clients who sign up for the waitlist are automatically enrolled into the class they are waitlisted for as enrolled customers cancel their reservations.This happens automatically up until the 12 hour cancellation window, and the client is notified with an email.
Within 12 hours of the class, clients are not automatically enrolled as customers cancel reservations. As class time nears, be sure to check the schedule to see if a spot has opened.
Please remove yourself from the waitlist when the class time nears, if you can no longer attend. Putting yourself on a waitlist, uses up your class if you are on a class package or membership.
Thus, you cannot book multiple classes in one day. The system allows 1 class booking per person, per day.
Your class is returned to your account if they do not make it into the class, or when you remove yourself for the waitlist.
Important to note: if you have signed up for a waitlist and a spot has not opened online, you do have the option of coming to the studio to wait and see if there are any no-shows. We have a 5 minute rule - if the booked client has not arrived and 5 minutes has passed since class started, any waitlisted clients in the studio can be moved to that spot in the order of arrival.
You can easily book a spot for a guest when logged into your online account or via the app. If you have an active 3 month membership, you receive 1 free guest pass; if you have an active 12 month membership, you receive 4 free guest passes. You can also purchase a single class for your guest or email them a gift card.
You will submit your guest's email and they will receive a booking confirmation email.
You can easily book a spot for a guest when logged into your online account or via the app. If you have an active 3 month membership, you receive 1 free guest pass; if you have an active 12 month membership, you receive 4 free guest passes. You can also purchase a single class for your guest or email them a gift card.
You will submit your guest's email and they will receive a booking confirmation email.
The Megaformer (or 'Mega') is not a Pilates machine and we do not teach Pilates on it. While we do have a couple of things in common (both workouts are low-impact and utilize a machine), that is where the similarities end.
Our classes are athletic, fast-paced and intense, but we move with control and minimize impact on joints. Though both workouts are low impact, ours is performed at a much higher intensity with cardiovascular elements.
Think of our workout as a healthy alternative to high-impact or HIIT training. You get the intensity and results, without the impact!
The Megaformer (or 'Mega') is not a Pilates machine and we do not teach Pilates on it. While we do have a couple of things in common (both workouts are low-impact and utilize a machine), that is where the similarities end.
Our classes are athletic, fast-paced and intense, but we move with control and minimize impact on joints. Though both workouts are low impact, ours is performed at a much higher intensity with cardiovascular elements.
Think of our workout as a healthy alternative to high-impact or HIIT training. You get the intensity and results, without the impact!
Our Sacramento studio has a shower. While our Roseville studio does not have a shower, we do have two restrooms where you can freshen up and have a great rest of your day. Congrats on completing your class!
Be proud of your hard work & the feats of strength (both physical & mental) you accomplished in the 40 minutes.
Expect a boost in your metabolism for the next 38 hours and to continue burning fat for fuel!
Our Sacramento studio has a shower. While our Roseville studio does not have a shower, we do have two restrooms where you can freshen up and have a great rest of your day. Congrats on completing your class!
Be proud of your hard work & the feats of strength (both physical & mental) you accomplished in the 40 minutes.
Expect a boost in your metabolism for the next 38 hours and to continue burning fat for fuel!
The best workout ever. In 40 minutes you'll get a full body workout that will have you leaving the studio walking a bit funny, and you'll know that you left it all on the Mega. This workout is so good that I fired my personal trainer because all of my fitness results were due to InstaPhysique. I can now do pushups ON MY TOES!