Web Purchase Refund Policy | InstaPhysique

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In order to make a class or service reservation, you must first have a class credit or have a series or monthly membership. To buy class credits or a recurring monthly series, you can go to our web site and log into your account (if you do not have an account, you will need to create one). Please note that our class and series prices are subject to change without notice. You can reserve classes up to two weeks in advance for most classes or services. Your credit/debit card will be charged for your order when you submit your purchase. As soon as your charge is approved, your class credits or unlimited monthly series will be available in your account. If you fail to pay any charges when due, INSTAPHYSIQUE reserves the right to suspend or terminate your privileges. You shall be responsible and liable for any fees, including attorneys’ fees and collection costs, that INSTAPHYSIQUE may incur in its efforts to collect any past due or unpaid balances from you. Class and service credits purchased are not refundable. Recurring unlimited monthly series are charged every month on the day of your series activation for the duration of the series and will not be eligible for a refund once the transaction is completed. All recurring series will renew every month on the activation date per the length of your contract (3 or 12 months total). Recurring Memberships automatically renew month-to-month after the completion of the initial length of commitment. If you do not wish to renew, please email info@instaphysique.com at least 7 days before your Membership is set to renew. In the event of cancellation before the initial commitment has been met, you will pay the difference between the full-priced package and the discounted contract package for the number of completed payments made under the contract at time of early cancellation, plus a $250 early cancellation fee. Our website notes current class and package options available for our classes and services. Additional options are available upon request. Pricing is subject to change without notice, and prices listed on the website shall be applicable once posted. Classes and packages must be used within the specific time periods noted at the time of purchase. Our email system is programmed to send you reminder emails in advance of a package’s expiration, but we are not responsible for any failure of reminder emails to reach you due to system malfunction, transmission errors, SPAM filters, etc. Packages may be transferrable or shareable. If you are bringing a guest, your guest must create an account with us and accept these Terms and Conditions. Your account will be debited for the number of guests in attendance as well as your own class.

We sell various items of clothing and accessories at our location. We accept returns of merchandise within 14 days of purchase for store credit or exchange. We do not offer refunds. Items returned must be unworn or unused and complete with original tags and/or packaging. Allowances will be made for defective or damaged goods if brought to our attention with 14 days of purchase. Items purchased on sale or mark-down are not returnable.

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