IF YOU ARE A NEW CLIENT
We require all new clients arrive 10 minutes early for their first class in order to receive a proper introduction to the Megaformer and the Coach. This is required for your safety reasons, as well as the overall class experience. If you do not arrive 10 minutes prior to the start of your first class, we will help to get you rescheduled. We thank you in advance for understanding!
IF YOU ARE A RETURNING CLIENT
If you are not a new client, it is recommended that you arrive no later than 5 minutes prior to the scheduled start time. We understand life happens, and you may arrive late for class. Please note that if you arrive more than 5 minutes after class has started, your spot may be given to a waitlisted client. We ask that, in general, you do not arrive more than 10 minutes late for a class (even if it is not waitlisted) as it can disrupt the class experience for others.
